Store Policy

Guarantee

We guarantee each FOSCAM wireless camera will be up and running with 100% functionality or we will provide you with a replacement. In addition, the camera is covered by a 1 year manufacturer's warranty, which will be fully honoured by FOSCAM Singapore. Our return/ exchange policy is 7 days. All returns for non-defective units are subject to a 15% restocking/ shipping fee.

The FOSCAM Singapore warranty is only available to users who purchase directly from FOSCAM Singapore. Every camera purchased from us comes with a unique serial no. stored in our database. Please retain the waybill that comes with your camera as proof of purchase.  Enjoy Shopping :)

General

These are Foscam Singapore (“Foscam.sg”, “we” or “our”) Standard Return Policies applicable only to products purchased by you directly from the Foscam.sg website.

Technical Support

We offer after-sales technical support and will walk you through the process of setting up your camera step-by-step should you encounter any difficulty. Please email support@foscam.sg for any after-sales support required.

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